Order & Shipping Privacy
We never share, sell, or redistribute your personal information. Unless you've expressly asked to join our mailing list, we will never contact you unless doing so is necessary to fulfill your order.
All employees of The Nookie sign confidentiality agreements stating that they will not disclose any personally identifiable information about our customers or their purchases to any person for any reason.
All orders come enclosed in unbranded, basic brown shipping boxes like the one in the image to the left. Our shipping partners are not aware of the package contents.
The name 'The Nookie' will not appear anywhere on the external packaging. For orders within Canada, package contents also will not be listed or displayed anywhere on the outside of the box. Only address and package tracking information is visible.
For international customers, customs may require products to be listed for review by government officials. In these cases, we will notify customers before the package is shipped and provide the option to cancel the order free of charge.
The Nookie is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
We take all necessary measures to ensure that your information is transmitted safely and securely. Secure Socket Layer (SSL) encryption is used for every transaction that is placed through our site. When SSL is enabled, a padlock will be displayed at the top of your browser, on the left hand side of the URL. By clicking on this, you can receive information about the SSL digital certificate registration.